About Us – MaccaMotor

Phone: +92-21-34588991-5 Email: Info@maccamotors.com

About Us

Profile

Suzuki Macca Motors is one of the leading dealer of Pak Suzuki Motor Co. Ltd deals in all Suzuki products was formed in 1989 .In accordance with the term of agreement with Pak Suzuki Motor Co. Ltd. which was signed between Management of both organizations.

Location

The Suzuki Macca Motors management after signing of agreement started expansion of existing workshop the ground breaking ceremony was held on January 17, 1996 at prime location on Rashid Minhas Road and within a record time of 11 months, it was completed on October 26, 1996. Official inauguration was done by Director Operations of Suzuki Macca Motors; higher management of Pak Suzuki Motor Co. Limited was also present to grace the occasion. New location is constructed in accordance with the standards defined by Pak Suzuki Motor Co. Ltd.

Over a period of time the company has developed an effective and comprehensive network of Sales, Service and Spare parts to cater to the need of customer and render effective after sales services.

Vision & mission

We always strive to give outstanding service to our valued customers. In addition to providing regular service to customers, the company also regularly conducts Pak Suzuki Motor Co. Ltd, to facilitate customer’s need for sales, service and spare parts. This has given our customers absolute confidence in our dealership, clearly evident from the ever increasing business volumes.

Contineous Development It is the constant endeavor of Suzuki Macca Motors to achieve No .1 Customer satisfactions. Suzuki Macca Motors is committed to meet customer expectations, and to provide good value for money.

Keeping this view in future planning, in January 2004 Suzuki Macca Motors constructed a new and fully equipped workshop with latest and modern machinery behind its showroom. In May 2004 one of latest first spare parts warehouse has been built specially designed according to Pak Suzuki Motor Co. standards and development are still in process to get higher & higher in the fields of 3S (SALES, SERVICE, SPARES).

Awards

Over the past few consecutive years Macca Motors has Scoring one goal after another, we are holding the position in sales all over Pakistan since 1996 and being a Top Performer in all category since 1999 to 2012.

Sales

Performance & Sales Excellence award by PSMCL        1996-2013

Special target achievment

Dealer contest award in light vehicle by PSMCL – 1998
Sales award in ALTO, BALENO – 2002-2003
Sales Excellence Award (LIANA) By PSMCL – 2005-2009
Top Sales Excellence Award (SWIFT) By PSMCL – 2011 – 2012
CBU sales award by PSMCL – 2006-2009

Spares

Spare Parts performance award by PSMCL – 1996-2013

Service

After sales service award by PSMCL – 2000-2013
Dealers Technical Skill Contest (1st Position in Pakistan) – 2007-2010

Special

Dealer effort recognition award by PSMCL 2000-2004
Customer care recognition & Satisfaction award by PSMCL 2004-2013

Banks

Gold club dealer award by Citibank
Top performance dealer by Standard Chartered Bank
Performance recognition award by Bank Al Falah
Performance recognition award by MCB Bank Limited (CAR4U)
Best Dealer award by Faysal Bank Limited.
Top Dealer award by Meezan Bank Limited.
Performance Award by Habib Bank Limited ( Auto Loan)
Top Dealer Award by Askari Leasing.
Target Achievement award by United Bank Limited (UBL Drive)
Top Dealer Award by Dubai Islamic Bank.

Key strengths

Highly Professional Setup.
Emphasis on Quality of Human Resources.
Focus on ever improving Customer Services.
Purely Performance Oriented Approach.
Employment of IT for computerized data, reporting, analysis & improving efficiencies in business operations.
Continuous Re-investment for the Growth of Business.
Good Relationship with Principals.
Clear and Shared Objectives and Policies.
Planning for Long Term Goals.
Focus on Short Term Objectives.
Mutual Decision Making.
One Window Operation.